Digital Ecosystem Model for Workplace Transition in Post-COVID Era

Abstract

Industry 4.0 is a period of rapid technological advancement and development that has had a profound impact on society, the environment, and business. Unquestionably, COVID-19 has accelerated the adoption of digital technologies and fundamentally altered the workplace and style of working. Employees and businesses have accepted new working practices that include using digital tools but also accepting more agile and flexible procedures and norms. The workplace has transitioned to being digital or at least hybrid. The broad adoption of Industry 4.0 technology and the critical role that innovation plays in scaling-up processes will have a major, even disruptive, impact on the workforce, workplace ecosystems, and labor market. The purpose of this paper is to look into the underlying mechanisms and dynamics that support the digital environment and ecosystems and propose a digital ecosystem model for transition and improvement of workplace in the post-COVID period.