Assessing the Significance of Emotional Intelligence In E-Learning

Abstract

Emotional Intelligence (EI) has been viewed as a critical factor influencing work productivity, leadership, ability to work in diverse environments, business growth, academic performance and a potential to succeed in an extraordinary way. Despite this fact, relatively little research have been done to boldly demonstrate the significance of EI in e-learning settings. This research assesses the significance of EI in e-learning environments by learning lessons from Business-to-Consumer (B2C) digital marketing experiences, where EI is applied. Although there are a number of tools used to measure EI, in this research we have applied the Trait Emotional Intelligence Questionnaire (TEIQue) along with Academic Emotions Questionnaire (AEQ) to assess the significance of EI in online academic settings. The contributions of this study are (1) to assess and then help students be aware of the significance of EI in e-education (2) to recommend students with personalized information for better academic performance.